Online Consultations

SAVE

TIME

Easily fit your consultations into your routine with no need to worry about traffic, parking or sitting in a waiting rooms.

ANY

LOCATION

Meet with your Dietitian online from your home, work or wherever is convenient for you, all you need is an internet connection.

SAME EXPERT ADVICE

Despite consultations being online you will receive the same expert nutrition advice, support and accountability to achieve your health or nutrition goals

EASY

TO USE

No downloads, no plugins, nothing to install! Simply click the link in your appointment confirmation and you can connect directly through your web browser

Online nutrition consulting was born from the goal of making dietitian consultations easier and more accessible for those that have difficulty attending clinic based consultations, whether it’s because you live too far away, work extended hours or are simply pushed for time.

 

Online dietitian consulting allows you to receive the same expert nutrition advice, support and accountability to achieve your health or nutrition goals, all from the comfort of your own home, office or wherever is convenient for you!

How Do Online Consultations Work?

Whether you're interested in general healthy eating, weight loss, have food intolerances/allergies, issues with fertility or medical conditions such as diabetes, PCOS, heart disease etc. I offer one-on-one online dietitian consultations where you will be provided with tailored, evidence based dietary advice to suit to your individual needs.

 

 

The consultations run in exactly the same way as a regular dietitian consultation, I use a fully featured video consulting system to allow you to receive the same face-to-face in clinic experience. Features include document sharing for any relevant resources or dietary plans, plus a screen sharing feature so that we can go through your dietary plan and any education resources together. Best of all, it is a completely web-based solution without the need for software or downloads. All you need to do start the video consultation is click the link provided in your appointment reminder.

Initial Consultation

60 minutes

The aim of the initial consultation is to get to know you and conduct a thorough nutrition assessment of you as an individual so that all advice and action plans can be personalised to your unique needs.

PRE CONSULTATION
ASSESSMENT
HEALTH
ASSESSMENT
DIET & LIFESTYLE ASSESSMENT
PERSONALISED DIETARY PLAN

Prior to your initial consultation you will be emailed a pre-consultation questionnaire to complete. This gives me time to do a lot of the assessment component before we connect face-to-face

When we meet face-to-face I will undertake a detailed review your medical history, biochemistry and medications or supplements. We will discuss your goals and if relevant, baseline anthropometric measures will be discussed

I will assess your current dietary intake, eating habits, food intolerances and/or preferences. I will also discuss your lifestyle including exercise and sleep habits

Based on the assessment I will work with you to develop a personalised dietary plan. You will be sent the dietary plan along with any other relevant resources or monitoring tools such as food diary and measurement recording sheet.

review Consultation

30 minutes

Making changes to the way you eat can seem overwhelming. Review sessions with a dietitian will provide you with the ongoing support, monitoring and accountability to help you progress toward your goals. Research shows that regular sessions with a qualified dietitian/nutritionist yield far superior results, compared with trying to do it alone.

ONGOING
GUIDANCE & SUPPORT
TAILORING OF DIETARY PLAN
EDUCATION & PRACTICAL ADVICE

We will discuss the current plan, identify any barriers towards change, develop solutions and make modifications. Then we will set short-term goals to focus on until your next review

I will monitor your progress towards your goals using a variety of different measures and provide ongoing support, guidance and accountability to help you to progress toward your goals

Most review sessions include some structured education on topics relevant to your individual needs so that you can ultimately be an expert in your own health

FREQUENTLY ASKED QUESTIONS

WHAT ARE THE SYSTEM REQUIREMENTS?


My Online Dietitian uses an entirely browser based video consulting platform which is super easy to use, simply click the link provided in your appointment confirmation email. That's right - no downloads, no plugins, nothing to install!

To have a successful video consultation you will need:

  • A good internet connection with fast speeds
  • Microphone/Speakers - These are built into most devices or you could use an appropriate pair of headphones
  • Video Camera - This may also be inbuilt into your device otherwise, you could use a webcam
  • Supported browsers & devices: Chrome (PCs, Macs & Android devices), Mozilla Firefox (PCs, Macs & Android devices) and Safari (Macs, iPhones & iPads)




WHAT IF I DON’T HAVE A MICROPHONE/SPEAKERS?


For video consulting you will need these, but phone consultations are also available if you don’t have these.




HOW DO I PAY?


Payment is required at least 24 hours prior to your consultation or 48 hours if paying by bank transfer. You will be emailed an invoice to allow you to pay securely online. You can pay with Visa, Mastercard, or American Express card. Alternatively you can pay with your card over the phone or by bank transfer should you prefer.




AM I ELIGIBLE FOR REBATES THROUGH PRIVATE HEALTH OR MEDICARE?


If you have private health insurance 'extras cover' you may be eligible for a rebate. Please check with your health insurance provider to ensure that this includes online consultations.

If you have a Medicare EPC referral from your doctor, these are unfortunately not eligible for online consultations.




CAN I CONNECT ON AN IPHONE OR IPAD?


Yes, you can enter video consulting room directly in the safari browser on your iPhone or iPad.




CAN I CONNECT ON AN ANDROID PHONE OR TABLET?


Yes, you can enter video consulting room directly in the browser if you have Google Chrome or Firefox for Android.




IS MY PERSONAL INFORMATION KEPT CONFIDENTIAL AND SECURE?


Yes, your sessions are completely private. The video and audio communication is only visible to you and your dietitian and it is not possible for other users to listen in to the communication. All notes taken by your dietitian during your consultation are stored in a secure practice management platform which meets all government privacy & security requirements.




HOW LONG DO ONLINE CONSULTATIONS LAST?


Initial Consultations are 60 minutes
Review Consultations are 30 minutes




HOW MUCH DO ONLINE CONSULTATIONS COST?


Initial Consultations cost $150 Review Consultations cost $85 Nutrition programs are also available which allow you to have a package of consultations at a discounted price. Please refer to the pricing page for more information.




WHAT IF I DON'T HAVE A CAMERA?


If you don't have a camera, video consulting is still possible however I won't be able to see you. You will still be able to see me and any resources we go through via screen sharing.





My Online Dietitian

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